Frequently Asked Questions
Everything you need to know about your FELLA SWIM order.
How do I find my perfect fit?
We recommend referring to our comprehensive Size Guide located on each product page. Our signature Italian fabrics offer a firm, supportive fit; if you are between sizes, we generally suggest sizing up for comfort.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery for an exchange or store credit. Please ensure all tags and hygiene liners are intact and the garment is in its original condition.
When will my order be shipped?
Orders are typically processed and dispatched within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to monitor your delivery.
Do you ship internationally?
Yes, FELLA SWIM ships worldwide via DHL Express. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout.
How should I care for my swimwear?
To maintain the longevity of your pieces, hand wash in cold water with mild detergent after every use. Avoid rough surfaces, do not tumble dry, and dry flat in the shade.
Can I change or cancel my order?
As we strive to process orders quickly, we are only able to make changes or cancellations if the order has not yet been packed. Please contact our support team immediately for assistance.